G2 Vendor Directory

Gainsight Product Experience vs. InAppStory

A side-by-side comparison based on G2 review data.

MetricGainsight Product Experience

by Gainsight Inc.

InAppStory

by InAppStory

Overall rating4.45.0
Review count24366
Ease of use8.010.0
Ease of setup7.610.0
Quality of support8.99.9
Meets requirements8.79.9
NPS62.343096100
Small Business21.0%36.9%
Mid-Market60.9%26.2%
Enterprise18.1%36.9%
Total page views326181
Total LLM citations1,648240

Gainsight Product Experience

Gainsight Product Experience (PX) is an all-in-one platform where product, CS, and revenue teams can understand how users engage with their product, guide them to value, and collect feedback in one connected workspace. Today's SaaS businesses win by orchestrating precise, data-driven experiences. Gainsight PX empowers teams to see exactly where users succeed or struggle through deep usage analytics, funnel analysis, and user-level insights so every decision is backed by data, not guesswork.

Pros

  • Ease of Use
  • Reporting
  • Customer Engagement
  • Customer Support
  • User Interface
  • Easy Management

InAppStory

InAppStory helps product and marketing teams communicate with users inside the app more frequently, interactively, and personally as mobile products become more complex and user journeys multiply. Combining in-app stories, messages, mini-games, and banners in one no-code platform, InAppStory lets teams publish and update content in minutes without waiting for app releases or additional development.

Pros

  • Customer Engagement
  • Engagement
  • Audience Engagement
  • Versatility
  • Efficiency
  • Sales