G2 Vendor Directory

Froonze Loyalty vs. Smile.io

A side-by-side comparison based on G2 review data.

MetricFroonze Loyalty

by Froonze

Smile.io

by Smile.io

Overall rating4.94.6
Review count13471
Ease of use9.69.3
Ease of setup9.69.3
Quality of support9.99.6
Meets requirements9.48.9
NPS10074.200426
Small Business92.3%92.5%
Mid-Market7.7%7.3%
Enterprise0.0%0.2%
Total page views4231,783
Total LLM citations13211,315

Froonze Loyalty

Froonze is a Shopify Loyalty and Rewards Program app with one simple goal - help you grow! We provide essential tools that let you engage with your customers and increase sales. Our pricing plans are the simplest and most transparent in the market. You won’t find yourself in a situation where you need to upgrade to a ridiculously expensive plan just to enable a small feature. Our customer support is second to none! That’s how we were able to keep the perfect 5-star rating in the Shopify app store.

Pros

  • Ease of Use
  • Rewards Program
  • Customer Support
  • Loyalty Programs
  • Features
  • Rewards System

Smile.io

Smile.io is the leading loyalty platform built for scaling and enterprise commerce brands on Shopify Plus. Powering programs for over 100,000 merchants, Smile helps brands turn one-time shoppers into repeat, high-value customers through points, VIP tiers, referrals, and personalized rewards. As the only loyalty platform both Built for Shopify status and Shopify Technology Partner certification, Smile is both deeply integrated with Shopify's latest technology while being trusted by Shopify at scale. With Smile, you get both quality and scale.

Pros

  • Ease of Use
  • Customer Support
  • Rewards Program
  • Easy Setup
  • Easy Integrations
  • Setup Ease