Freshchat vs. Shift

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channels like WhatsApp, Instagram, and iMessage. Freshchat also offers native AI-powered chatbots that can be easily built with a no-code builder, which helps businesses provide personalized self-service at scale. With Freshchat's journey builder and ready-made playbooks, businesses can stay ahead of their customer's needs and support them proactively whenever necessary.

Shift is a customizable browser built for people who live in their browser all day. Unlike standard browsers, Shift lets you drag and drop apps, bars, and controls to build a layout that actually matches how you work. Choose from 6 starter templates or build from scratch. Either way, you end up with a browser that fits your workflow, not the other way around. Whether you're a freelancer juggling clients, a remote worker managing multiple tools, or an entrepreneur running several projects at once, Shift gives you the flexibility to shape your digital workspace around your life.