G2 Vendor Directory

FreeAgent CRM vs. Engageware

A side-by-side comparison based on G2 review data.

MetricFreeAgent CRM

by Servis.ai

Engageware

by Engageware

Overall rating4.24.4
Review count44131
Ease of use8.88.9
Ease of setup8.98.7
Quality of support9.68.9
Meets requirements8.89.1
NPS51.16279157.8125
Small Business79.1%19.8%
Mid-Market20.9%47.3%
Enterprise0.0%32.8%
Total page views76338
Total LLM citations123890

FreeAgent CRM

FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love. Work smarter and faster with instant visibility, empowering sales teams to do more with less. Speed up cycle times, close more deals, save time, improve business processes, and ensure nothing falls through the cracks by having all your tools in one happy place. Lift your business up out of spreadsheets and email, and win your workdays with FreeAgent CRM.

Pros

  • Lead Management
  • Organization Efficiency
  • Flexibility
  • CRM Integration
  • Time-saving
  • Visibility

Engageware

Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Efficiency
  • Time-saving
  • Knowledge Base