G2 Vendor Directory

FreeAgent CRM vs. Drift

A side-by-side comparison based on G2 review data.

MetricFreeAgent CRM

by Servis.ai

Drift

by Salesloft

Overall rating4.24.4
Review count441,255
Ease of use8.88.9
Ease of setup8.98.7
Quality of support9.69.0
Meets requirements8.88.9
NPS51.16279160.182876
Small Business79.1%26.9%
Mid-Market20.9%50.8%
Enterprise0.0%22.3%
Total page views762,205
Total LLM citations12328,621

FreeAgent CRM

FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love. Work smarter and faster with instant visibility, empowering sales teams to do more with less. Speed up cycle times, close more deals, save time, improve business processes, and ensure nothing falls through the cracks by having all your tools in one happy place. Lift your business up out of spreadsheets and email, and win your workdays with FreeAgent CRM.

Pros

  • Lead Management
  • Organization Efficiency
  • Flexibility
  • CRM Integration
  • Time-saving
  • Visibility

Drift

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. A platform that not only helps businesses translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, but a platform that completely modernizes the B2B website experience. Drift was built to transform the B2B buying process, and we continue to innovate as that process changes.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Visitor Tracking
  • Lead Generation
  • Chat Features