G2 Vendor Directory

Forward vs. JourneyDXP

A side-by-side comparison based on G2 review data.

MetricForward

by Forward

JourneyDXP

by JourneySales.com

Overall rating5.04.4
Review count1519
Ease of use10.09.6
Ease of setup10.09.5
Quality of support10.09.0
Meets requirements10.09.6
NPS10073.684211
Small Business93.3%42.1%
Mid-Market6.7%26.3%
Enterprise0.0%31.6%
Total page views6431
Total LLM citations1069

Forward

Forward enables sales teams to win deals and onboard customers faster. Forward's engagment platform centralises all resources, stakholders, sales tools and interactions within a single digital workspace, for seamless collaboration, standout experience and faster buyer decisions. Each of Forward’s digital sales rooms is shareable with a single link and comes packed with superpowers: - Real-time collaboration for seamless deal progress, - Sales insights to track engagement - Mutual-action plans to keep your deal on track - Auto-personalization to stand out from competitors Sales team can

Pros

    JourneyDXP

    Smart Rooms by JourneyDXP digitally connects buying and selling teams from initial contact to close and throughout the customer lifecycle. Fully native to the Salesforce platform, Smart Rooms offer a personalized, private community for account teams to educate and collaborate with multiple stakeholders and decision-makers in an organization. Customers can access, view and share your content with colleagues, giving your customers the control and flexibility they need to engage with your organization and reach consensus.

    Pros