G2 Vendor Directory

Forward vs. Journey

A side-by-side comparison based on G2 review data.

MetricForward

by Forward

Journey

by Journey

Overall rating5.04.9
Review count15156
Ease of use10.09.5
Ease of setup10.09.5
Quality of support10.09.7
Meets requirements10.09.3
NPS10094.230769
Small Business93.3%78.2%
Mid-Market6.7%21.2%
Enterprise0.0%0.6%
Total page views64223
Total LLM citations106510

Forward

Forward enables sales teams to win deals and onboard customers faster. Forward's engagment platform centralises all resources, stakholders, sales tools and interactions within a single digital workspace, for seamless collaboration, standout experience and faster buyer decisions. Each of Forward’s digital sales rooms is shareable with a single link and comes packed with superpowers: - Real-time collaboration for seamless deal progress, - Sales insights to track engagement - Mutual-action plans to keep your deal on track - Auto-personalization to stand out from competitors Sales team can

Pros

    Journey

    Journey is a storytelling platform that helps sales teams turn endless email threads and attachments into one interactive workspace. Customers love it as everything they need is one place throughout a deal cycle. Sales teams love it because they get analytics on which contacts are engaged and which deals are most likely to close. Stand out in the sales process, improve win rates, and close faster - with Journey.

    Pros