G2 Vendor Directory

Formbricks vs. Okendo

A side-by-side comparison based on G2 review data.

MetricFormbricks

by Form Bricks Inc.

Okendo

by Okendo

Overall rating4.84.7
Review count15502
Ease of use9.69.2
Ease of setup9.49.2
Quality of support9.19.5
Meets requirements9.59.1
NPS93.33333379.358717
Small Business73.3%77.8%
Mid-Market26.7%21.8%
Enterprise0.0%0.4%
Total page views953,844
Total LLM citations44013,960

Formbricks

Formbricks is a modern, privacy-first Experience Management Suite. Gather data on customer experiences with versatile surveying in-apps, on websites, emails and more. Analyze data with dashboards and reports, powered by AI. Formbricks is working with customers in government, fin tech, health care and other regulated industries due to our high standards of data privacy and security. Our open source approach lends us credibility and shows our determination towards transparency.

Pros

  • Customizability
  • Easy Integrations
  • Customization
  • Ease of Use
  • Quick Setup
  • Integrations

Okendo

Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Features
  • Easy Setup
  • Review Management