Formbricks vs. Birdeye
A side-by-side comparison based on G2 review data.
| Metric | Formbricks | Birdeye |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 15 | 4,288 |
| Ease of use | 9.6 | 9.4 |
| Ease of setup | 9.4 | 9.2 |
| Quality of support | 9.1 | 9.5 |
| Meets requirements | 9.5 | 9.4 |
| NPS | 93.333333 | 84.183919 |
| Small Business | 73.3% | 46.5% |
| Mid-Market | 26.7% | 34.1% |
| Enterprise | 0.0% | 19.4% |
| Total page views | 95 | 19,539 |
| Total LLM citations | 440 | 127,824 |
Formbricks
Formbricks is a modern, privacy-first Experience Management Suite. Gather data on customer experiences with versatile surveying in-apps, on websites, emails and more. Analyze data with dashboards and reports, powered by AI. Formbricks is working with customers in government, fin tech, health care and other regulated industries due to our high standards of data privacy and security. Our open source approach lends us credibility and shows our determination towards transparency.
- Customizability
- Easy Integrations
- Customization
- Ease of Use
- Quick Setup
- Integrations
Birdeye
Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.
- Ease of Use
- Helpful
- Review Management
- Customer Support
- Features
- Reviews