G2 Vendor Directory

FluentStream Technologies vs. Ultatel

A side-by-side comparison based on G2 review data.

MetricFluentStream Technologies

by FluentStream Technologies

Ultatel

by Ultatel

Overall rating4.84.7
Review count1354
Ease of use9.39.5
Ease of setup9.19.4
Quality of support9.69.6
Meets requirements9.49.5
NPS10079.62963
Small Business92.3%74.1%
Mid-Market7.7%24.1%
Enterprise0.0%1.9%
Total page views321,061
Total LLM citations381,833

FluentStream Technologies

FluentStream Technologies offers a comprehensive cloud-based communications platform tailored for small and medium-sized businesses (SMBs). Their solutions encompass voice services, video conferencing, business texting, eFax, and contact center functionalities, all designed to enhance collaboration, boost productivity, and improve customer engagement. With a focus on flexibility and scalability, FluentStream ensures that businesses can communicate effectively from any device or location.

Pros

  • Calling Features
  • Ease of Use
  • Voicemail Features
  • File Sharing
  • Call Quality
  • Call Recording

Ultatel

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most.

Pros

  • Customer Support
  • Customer Service
  • Reliability
  • Helpful
  • Ease of Use
  • Call Recording