G2 Vendor Directory

FluentStream Technologies vs. Nextiva

A side-by-side comparison based on G2 review data.

MetricFluentStream Technologies

by FluentStream Technologies

Nextiva

by Nextiva

Overall rating4.84.5
Review count133,685
Ease of use9.38.9
Ease of setup9.18.7
Quality of support9.69.2
Meets requirements9.49.2
NPS10067.041404
Small Business92.3%76.7%
Mid-Market7.7%22.1%
Enterprise0.0%1.2%
Total page views328,328
Total LLM citations3815,292

FluentStream Technologies

FluentStream Technologies offers a comprehensive cloud-based communications platform tailored for small and medium-sized businesses (SMBs). Their solutions encompass voice services, video conferencing, business texting, eFax, and contact center functionalities, all designed to enhance collaboration, boost productivity, and improve customer engagement. With a focus on flexibility and scalability, FluentStream ensures that businesses can communicate effectively from any device or location.

Pros

  • Calling Features
  • Ease of Use
  • Voicemail Features
  • File Sharing
  • Call Quality
  • Call Recording

Nextiva

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Easy Setup
  • Reliability
  • Customer Service