G2 Vendor Directory

FluentStream Technologies vs. KrispCall

A side-by-side comparison based on G2 review data.

MetricFluentStream Technologies

by FluentStream Technologies

KrispCall

by KrispCall

Overall rating4.84.5
Review count13391
Ease of use9.39.4
Ease of setup9.19.4
Quality of support9.69.2
Meets requirements9.49.1
NPS10073.316062
Small Business92.3%80.0%
Mid-Market7.7%19.5%
Enterprise0.0%0.5%
Total page views323,376
Total LLM citations388,386

FluentStream Technologies

FluentStream Technologies offers a comprehensive cloud-based communications platform tailored for small and medium-sized businesses (SMBs). Their solutions encompass voice services, video conferencing, business texting, eFax, and contact center functionalities, all designed to enhance collaboration, boost productivity, and improve customer engagement. With a focus on flexibility and scalability, FluentStream ensures that businesses can communicate effectively from any device or location.

Pros

  • Calling Features
  • Ease of Use
  • Voicemail Features
  • File Sharing
  • Call Quality
  • Call Recording

KrispCall

KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Call Quality
  • Call Recording