G2 Vendor Directory

First Plug vs. TeamViewer

A side-by-side comparison based on G2 review data.

MetricFirst Plug

by FirstPlug

TeamViewer

by TeamViewer

Overall rating4.84.5
Review count194,213
Ease of use9.89.2
Ease of setup9.99.2
Quality of support10.08.8
Meets requirements9.79.2
NPS10068.368587
Small Business36.8%43.5%
Mid-Market63.2%35.7%
Enterprise0.0%20.7%
Total page views3715,671
Total LLM citations4432,549

First Plug

First Plug helps companies with remote and distributed teams purchase, deploy, and manage hardware across multiple countries, covering the entire employee lifecycle—from onboarding new hires to offboarding and device recovery. As remote work continues to scale globally, many technology companies struggle with hardware logistics, asset visibility, and operational control across regions. First Plug was built to solve that exact problem.

Pros

    TeamViewer

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.

    Pros

    • Ease of Use
    • Remote Access
    • Remote Control
    • Easy Access
    • Remote Work
    • Remote Support