First Plug vs. Proactivanet
A side-by-side comparison based on G2 review data.
| Metric | First Plug | Proactivanet |
|---|---|---|
| Overall rating | 4.8 | 4.8 |
| Review count | 19 | 65 |
| Ease of use | 9.8 | 9.4 |
| Ease of setup | 9.9 | 9.1 |
| Quality of support | 10.0 | 9.5 |
| Meets requirements | 9.7 | 9.5 |
| NPS | 100 | 93.75 |
| Small Business | 36.8% | 13.8% |
| Mid-Market | 63.2% | 52.3% |
| Enterprise | 0.0% | 33.8% |
| Total page views | 371 | 142 |
| Total LLM citations | 44 | 417 |
First Plug
First Plug helps companies with remote and distributed teams purchase, deploy, and manage hardware across multiple countries, covering the entire employee lifecycle—from onboarding new hires to offboarding and device recovery. As remote work continues to scale globally, many technology companies struggle with hardware logistics, asset visibility, and operational control across regions. First Plug was built to solve that exact problem.
Proactivanet
Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries.
- Customization
- Customer Support
- Ease of Use
- Automation
- Configuration Ease
- Customizability