G2 Vendor Directory

First Plug vs. Proactivanet

A side-by-side comparison based on G2 review data.

MetricFirst Plug

by FirstPlug

Proactivanet

by Proactivanet

Overall rating4.84.8
Review count1965
Ease of use9.89.4
Ease of setup9.99.1
Quality of support10.09.5
Meets requirements9.79.5
NPS10093.75
Small Business36.8%13.8%
Mid-Market63.2%52.3%
Enterprise0.0%33.8%
Total page views371142
Total LLM citations44417

First Plug

First Plug helps companies with remote and distributed teams purchase, deploy, and manage hardware across multiple countries, covering the entire employee lifecycle—from onboarding new hires to offboarding and device recovery. As remote work continues to scale globally, many technology companies struggle with hardware logistics, asset visibility, and operational control across regions. First Plug was built to solve that exact problem.

Pros

    Proactivanet

    Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries.

    Pros

    • Customization
    • Customer Support
    • Ease of Use
    • Automation
    • Configuration Ease
    • Customizability