First Plug vs. NinjaOne
A side-by-side comparison based on G2 review data.
| Metric | First Plug | NinjaOne |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 19 | 5,553 |
| Ease of use | 9.8 | 9.3 |
| Ease of setup | 9.9 | 9.2 |
| Quality of support | 10.0 | 9.2 |
| Meets requirements | 9.7 | 9.2 |
| NPS | 100 | 82.241285 |
| Small Business | 36.8% | 46.2% |
| Mid-Market | 63.2% | 46.4% |
| Enterprise | 0.0% | 7.4% |
| Total page views | 371 | 12,935 |
| Total LLM citations | 44 | 44,059 |
First Plug
First Plug helps companies with remote and distributed teams purchase, deploy, and manage hardware across multiple countries, covering the entire employee lifecycle—from onboarding new hires to offboarding and device recovery. As remote work continues to scale globally, many technology companies struggle with hardware logistics, asset visibility, and operational control across regions. First Plug was built to solve that exact problem.
NinjaOne
NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
- Ease of Use
- Features
- Remote Access
- Automation
- Customer Support
- User Interface