G2 Vendor Directory

First Plug vs. Network Detective Pro

A side-by-side comparison based on G2 review data.

MetricFirst Plug

by FirstPlug

Network Detective Pro

by Kaseya

Overall rating4.84.1
Review count1991
Ease of use9.88.0
Ease of setup9.98.0
Quality of support10.08.2
Meets requirements9.78.5
NPS10040.449438
Small Business36.8%65.9%
Mid-Market63.2%30.8%
Enterprise0.0%3.3%
Total page views371258
Total LLM citations441,482

First Plug

First Plug helps companies with remote and distributed teams purchase, deploy, and manage hardware across multiple countries, covering the entire employee lifecycle—from onboarding new hires to offboarding and device recovery. As remote work continues to scale globally, many technology companies struggle with hardware logistics, asset visibility, and operational control across regions. First Plug was built to solve that exact problem.

Pros

    Network Detective Pro

    Network Detective Pro is the non-intrusive IT assessment and reporting tool that automates data collection across the entire network to easily identify risks and issues. With it, MSPs, IT Service Providers, VARs and multi-functional IT Professionals can quickly and easily capture a vast amount of network assets, users, configurations, and issues, on-premises and in the cloud, without installing any software, probes, or agents.

    Pros

    • Ease of Use
    • Reporting Features
    • Product Quality
    • Features
    • Comprehensive View
    • Customer Support