G2 Vendor Directory

FieldAware by GPS Insight vs. ServiceTitan

A side-by-side comparison based on G2 review data.

MetricFieldAware by GPS Insight

by GPS Insight

ServiceTitan

by ServiceTitan

Overall rating4.34.4
Review count33381
Ease of use8.58.6
Ease of setup7.07.1
Quality of support8.28.0
Meets requirements8.58.9
NPS51.51515266.042781
Small Business75.8%65.7%
Mid-Market24.2%32.4%
Enterprise0.0%1.9%
Total page views1253,706
Total LLM citations24140,093

FieldAware by GPS Insight

Time is money, and Field Service Management by GPS Insight helps you hold onto both. Easy customer intake/management and flexible scheduling tools allow you to be as efficient in dispatching emergency jobs as you are in scheduling routine work. Web and mobile applications keep your office team connected to your field teams in real time and ensure your technicians have full access to their schedules, estimates, and work orders. Get paid before even leaving the job site with in-field payment processing – and let a QuickBooks Online sync handle the data entry for you.

Pros

    ServiceTitan

    Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform.

    Pros

    • Ease of Use
    • Customer Support
    • Features
    • Tracking
    • Efficiency
    • Improvement