G2 Vendor Directory

Feedspace vs. Trustpilot

A side-by-side comparison based on G2 review data.

MetricFeedspace

by TechUp Labs

Trustpilot

by Trustpilot

Overall rating4.73.3
Review count16265
Ease of use9.18.3
Ease of setup9.18.0
Quality of support9.27.3
Meets requirements9.17.7
NPS87.516.731518
Small Business91.7%61.3%
Mid-Market8.3%32.2%
Enterprise0.0%6.5%
Total page views1436,963
Total LLM citations17864,629

Feedspace

Feedspace is a testimonial collection software that allows individuals and businesses to collect, capture, and import different types of review content, such as Text, Video, Audio, and Images from their customers, users, or employees with one simple link. They can use this content for internal processes and marketing.

Pros

  • Ease of Use
  • Feedback Management
  • Setup Ease
  • Scheduling
  • Automation
  • Innovation

Trustpilot

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Pros

  • Ease of Use
  • Reputation Management
  • Review Management
  • Helpful
  • Easy Setup
  • Setup Ease