G2 Vendor Directory

Facelift Cloud vs. Konnect Insights

A side-by-side comparison based on G2 review data.

MetricFacelift Cloud

by Facelift

Konnect Insights

by Konnect Insights

Overall rating4.44.4
Review count4136
Ease of use8.98.7
Ease of setup8.68.7
Quality of support9.28.3
Meets requirements8.98.6
NPS6558.333333
Small Business22.0%30.6%
Mid-Market51.2%50.0%
Enterprise26.8%19.4%
Total page views61751
Total LLM citations375844

Facelift Cloud

With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant networks (Facebook, Instagram, TikTok, X(Twitter), etc.) and provides all components for social media marketing at an enterprise level. Facelift is ISO 27001 certified and offers maximum data security as it is fully hosted in Europe/Germany.

Pros

    Konnect Insights

    Konnect Insights is an omnichannel customer experience management platform that helps brands leverage the 4 Pillars of Omni-channel CXM by enabling them to listen to the conversations from all channels, learn from these conversations, and engage with their customers in meaningful ways and make them happier. It is an all-in-one suite offering social listening + online reputation management (ORM) + social CRM + social analytics + social publishing + BI tools and dashboards + surveys + crisis management.

    Pros

    • Ease of Use
    • Setup Ease
    • Centralized Management
    • Social Media Management
    • Reporting
    • User Interface