ezTalks vs. Realtime
A side-by-side comparison based on G2 review data.
| Metric | ezTalks | Realtime |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 202 | 41 |
| Ease of use | 9.3 | 9.8 |
| Ease of setup | 9.2 | 9.8 |
| Quality of support | 8.9 | 9.8 |
| Meets requirements | 9.3 | 9.8 |
| NPS | 66.666667 | 95 |
| Small Business | 54.2% | 17.1% |
| Mid-Market | 32.3% | 78.0% |
| Enterprise | 13.4% | 4.9% |
| Total page views | 91 | 61 |
| Total LLM citations | 66 | 29 |
ezTalks
ezTalks is specialized in providing reliable web conferencing and video conferencing solutions. It offers cloud and on-premise software with powerful features such as HD video/ audio Chat, IM, screen sharing, record and whiteboard, etc. It also offers high-quality video conferencing devices which are integrated with software and deliver the simple and ultimate meeting experience. ezTalks aims to make your meetings easier and more collaborative.
- Ease of Use
- Features
- Communication
- Intuitive
- User Interface
- Screen Sharing
Realtime
Secure, download-free cobrowsing & full desktop screensharing that integrates with most major CRMs or via custom connector. Use our view-only, collaborative, or full desktop model to deliver concierge-level support to online customers on the web's most complicated tasks.
- Ease of Use
- Customer Support
- Remote Support
- Customer Engagement
- Reliability
- Service Quality