G2 Vendor Directory

Extend vs. Pega Platform

A side-by-side comparison based on G2 review data.

MetricExtend

by Extend

Pega Platform

by Pegasystems

Overall rating4.54.2
Review count61278
Ease of use9.08.6
Ease of setup8.98.3
Quality of support9.28.5
Meets requirements9.28.7
NPS73.77049244.723618
Small Business81.7%13.8%
Mid-Market13.3%19.2%
Enterprise5.0%67.0%
Total page views426768
Total LLM citations1,7758,670

Extend

Extend is designed to help brands boost their profit margins and build post-purchase customer relationships that last. Our modern, AI-powered technology platform powers both product and shipping protection offerings, making it easy to integrate into any retail infrastructure. Extend’s easy and approachable customer-first experience keeps your customers using your products. We handle everything from offer merchandising and optimization to claims adjudication, so your customers are never passed off to a third-party insurance provider.

Pros

    Pega Platform

    Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow.

    Pros

    • Customer Support
    • Features
    • Integrations
    • Ease of Use
    • Data Management
    • Process Management