G2 Vendor Directory

Express Scribe vs. Otter.ai

A side-by-side comparison based on G2 review data.

MetricExpress Scribe

by NCH Software

Otter.ai

by Otter.ai

Overall rating4.44.4
Review count31506
Ease of use9.29.2
Ease of setup9.99.2
Quality of support8.68.7
Meets requirements9.39.0
NPS68.96551766.067864
Small Business58.1%72.7%
Mid-Market32.3%20.9%
Enterprise9.7%6.4%
Total page views1103,823
Total LLM citations38066,623

Express Scribe

Express Scribe is an audio player specifically designed for typists and transcription work. Featuring foot pedal control, variable speed, speech to text engine integration and support for a wide variety of audio formats including wav, mp3, wma. Audio recordings can be loaded automatically from CD, email, LAN, FTP, local hard drive and Express Delegate. Traditional hand held dictation recorders can also be docked and the audio transferred. Features a Mini version to reduce the applications screen space. Features: Variable speed (constant pitch) playback.

Pros

  • Customization
  • Ease of Use

Otter.ai

Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, transcribe, and summarize all their meetings, making it easy to recall action items and easily share key insights. Otter integrates with leading video conference platforms, including Zoom, Microsoft Teams, and Google Meet, to automatically join and generate meeting notes.

Pros

  • Ease of Use
  • Helpful
  • Accuracy
  • Transcription
  • Meetings
  • AI Summary