G2 Vendor Directory

Exalate vs. ZigiOps

A side-by-side comparison based on G2 review data.

MetricExalate

by Exalate

ZigiOps

by ZigiWave

Overall rating4.74.8
Review count7722
Ease of use8.99.8
Ease of setup8.29.3
Quality of support9.69.2
Meets requirements9.59.0
NPS78.2608795
Small Business32.9%22.7%
Mid-Market50.7%59.1%
Enterprise16.4%18.2%
Total page views441320
Total LLM citations1,054139

Exalate

Exalate is a bidirectional synchronization solution that enables teams to sync data in real time between work management and ITSM tools – across departments, companies, and organizational boundaries. It connects systems like Jira, ServiceNow, Salesforce, Azure DevOps, Zendesk, Freshservice, Freshdesk, Asana, and more. Template-based sync tools work for predefined mappings but break when requirements get specific. iPaaS solutions handle orchestration across systems but add complexity and operational overhead at scale. Custom-built integrations offer control but drain resources on maintenance.

Pros

  • Integrations
  • Data Syncing
  • Syncing Efficiency
  • Easy Integrations
  • Automation
  • Flexibility

ZigiOps

Zigiwave enables enterprises, MSPs, and SaaS vendors to automate complex system integrations with full control, security, and scalability. Unlike basic automation tools, Zigiwave specializes in bidirectional synchronization, ITSM workflows, and enterprise-grade data orchestration. It is used to connect platforms such as Jira, ServiceNow, Zendesk, Azure DevOps, Datadog, and many others into a unified operational ecosystem.

Pros

  • Ease of Use
  • Integrations
  • Customer Support
  • Easy Integrations
  • User Interface
  • Easy Setup