G2 Vendor Directory

EV Reach vs. Glance

A side-by-side comparison based on G2 review data.

MetricEV Reach

by EasyVista

Glance

by Glance

Overall rating4.54.5
Review count43223
Ease of use9.09.6
Ease of setup8.79.7
Quality of support9.19.5
Meets requirements9.19.6
NPS65.18691669.565217
Small Business9.6%17.4%
Mid-Market59.6%56.5%
Enterprise30.8%26.1%
Total page views434425
Total LLM citations7181,160

EV Reach

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With EV Reach you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems reporting and management . Software and patch distribution . IT workflow automation .

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Useful
  • Tool Utility

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use