G2 Vendor Directory

Equisoft/connect vs. Merchant Central by NMI

A side-by-side comparison based on G2 review data.

MetricEquisoft/connect

by Equisoft Inc.

Merchant Central by NMI

by NMI

Overall rating4.44.6
Review count26101
Ease of use9.18.9
Ease of setup9.38.4
Quality of support9.49.4
Meets requirements9.49.1
NPS61.53846272.277228
Small Business91.3%76.5%
Mid-Market8.7%21.4%
Enterprise0.0%2.0%
Total page views79181
Total LLM citations90200

Equisoft/connect

Equisoft/connect is a web-based CRM software designed specifically for advisors seeking to optimize their business practice.

Pros

    Merchant Central by NMI

    NMI Merchant Central Payments CRM helps banks, ISOs, and payment providers manage and grow merchant portfolios while navigating the complexities of risk management and compliance. Merchant Central offers a comprehensive set of tools to streamline the merchant lifecycle—from lead acquisition and underwriting to onboarding, monitoring, risk assessment and ongoing support. It falls within the financial services CRM category, serving organizations that require operational efficiency, compliance oversight, and scalable infrastructure to support high volumes of merchant activity.

    Pros