G2 Vendor Directory

EPX vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricEPX

by North

Birdeye

by Birdeye

Overall rating4.44.7
Review count214,288
Ease of use8.89.4
Ease of setup9.69.2
Quality of support9.29.5
Meets requirements9.09.4
NPS66.66666784.183919
Small Business38.1%46.5%
Mid-Market14.3%34.1%
Enterprise47.6%19.4%
Total page views10319,539
Total LLM citations200127,824

EPX

Founded in 1979, Electronic Payment Exchange (EPX) is a full-service credit card, debit card, stored value, and electronic check (ACH) payment transaction processor with over $18 billion in annual processing volume. Leveraging its unmatched expertise in processing security allows EPX to offer merchants the most secure and cost-effective payment processing services.

Pros

    Birdeye

    Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

    Pros

    • Ease of Use
    • Helpful
    • Review Management
    • Customer Support
    • Features
    • Reviews