G2 Vendor Directory

Envoy Visitors vs. Virtual Front Desk

A side-by-side comparison based on G2 review data.

MetricEnvoy Visitors

by Envoy

Virtual Front Desk

by Virtual Front Desk

Overall rating4.74.6
Review count43720
Ease of use9.69.3
Ease of setup9.48.9
Quality of support9.59.8
Meets requirements9.59.1
NPS84.07494180
Small Business17.2%55.0%
Mid-Market55.7%35.0%
Enterprise27.1%10.0%
Total page views2,87689
Total LLM citations7,2790

Envoy Visitors

Manage every visitor—from invite to check-in—with secure workflows, audit-ready records, and real-time insights. Centralize visitor and contractor operations to reduce vulnerabilities. Envoy brings enterprise-grade security and compliance together with a seamless guest experience, from invite to check-in. That’s why teams in regulated industries like aerospace, defense, data centers, manufacturing, and beyond rely on us to keep their facilities running smoothly.

Pros

  • Ease of Use
  • Features
  • Convenience
  • Simple
  • Helpful
  • Flexibility

Virtual Front Desk

Virtual Front Desk is an all-in-one virtual reception, video reception, visitor management system, and customer service platform designed for offices, healthcare facilities, government organizations, retail locations, hospitality, manufacturing, and other public-facing environments. With Virtual Front Desk, visitors can connect face-to-face with a receptionist or employee by video, call staff directly through Microsoft Teams, sign in, notify their host, sign documents, scan IDs, print visitor badges, make payments, and more.

Pros