G2 Vendor Directory

Enterprise Asset Management vs. ServiceChannel

A side-by-side comparison based on G2 review data.

MetricEnterprise Asset Management

by AssetWorks

ServiceChannel

by ServiceChannel

Overall rating4.54.2
Review count11169
Ease of use9.58.4
Ease of setup8.68.7
Quality of support9.48.4
Meets requirements9.58.5
NPS81.81818247.878788
Small Business18.2%41.3%
Mid-Market45.5%15.6%
Enterprise36.4%43.1%
Total page views1121,000
Total LLM citations1806,581

Enterprise Asset Management

AssetWorks EAM is a comprehensive asset management system that handles all aspects of public infrastructure management including complex networks of linear and boundary-based assets such as roads, pipelines and parks.

Pros

    ServiceChannel

    ServiceChannel is the #1 facilities management system, helping you deliver an outstanding customer experience at every location. Over 600 leading global brands use ServiceChannel daily to conduct business with 70,000+ contractors at 330,000+ locations in 66 countries. Our service provider marketplace helps you source top providers in every market based on proven performance while optimizing for the metrics you care most about, such as speed and cost. By automating the work order process with Managed Services, you can keep your locations in top-notch shape and keep your customers happy.

    Pros

    • Ease of Use
    • Efficiency
    • Work Orders
    • Positive Experience
    • Setup Ease
    • Easy Setup