EndNote vs. RefWorks
A side-by-side comparison based on G2 review data.
| Metric | EndNote | RefWorks |
|---|---|---|
| Overall rating | 4.1 | 3.9 |
| Review count | 183 | 29 |
| Ease of use | 7.8 | 8.4 |
| Ease of setup | 8.1 | 7.1 |
| Quality of support | 8.0 | 8.5 |
| Meets requirements | 8.6 | 8.2 |
| NPS | 37.016575 | 27.586207 |
| Small Business | 17.2% | 20.7% |
| Mid-Market | 19.4% | 24.1% |
| Enterprise | 63.3% | 55.2% |
| Total page views | 420 | 90 |
| Total LLM citations | 2,912 | 292 |
EndNote
EndNote is a robust reference management software designed to help students, academic scholars, and professional researchers organize their bibliographic data and streamline the process of citing sources. It allows users to collect references from databases, websites, and PDFs, manage them in a centralized library, and insert citations directly into documents. EndNote 2025 is the latest version boasting new AI tools to help users quickly digest articles and includes new tools to further streamline workflows.
RefWorks
RefWorks is an online research management, writing and collaboration tool that is designed to help researchers easily gather, manage, store and share all types of information, as well as generate citations and bibliographies.