G2 Vendor Directory

Emplifi vs. Tolstoy

A side-by-side comparison based on G2 review data.

MetricEmplifi

by Emplifi

Tolstoy

by Tolstoy

Overall rating4.44.7
Review count38217
Ease of use8.99.2
Ease of setup8.89.3
Quality of support9.09.3
Meets requirements8.89.3
NPS59.78552382.352941
Small Business24.5%70.6%
Mid-Market44.1%23.5%
Enterprise31.4%5.9%
Total page views1,782182
Total LLM citations15,981546

Emplifi

Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat.

Pros

  • Ease of Use
  • Social Media Management
  • Analytics
  • Analytics Focus
  • Features
  • Social Media Integration

Tolstoy

Tolstoy is a new way to communicate with interactive video! Tolstoy’s simple, easy-to-use, interactive video platform steers viewers to the right content for them. The benefits of interactive video for your website: 1. Increase your conversion rate and revenue 2. Simplify the navigation on your website 3. Have face to face conversations with your customers 4. Integration with your existing tools in a few clicks Customers are seeing an increase in sales of up to 20% and up to a 5% conversion rate uplift!

Pros

  • Options
  • Connectivity
  • Easy Integrations
  • Centralization
  • Easy Sharing
  • Ease of Use