G2 Vendor Directory

EmbedReviews vs. Trustpilot

A side-by-side comparison based on G2 review data.

MetricEmbedReviews

by EmbedSocial

Trustpilot

by Trustpilot

Overall rating4.93.3
Review count98265
Ease of use9.68.3
Ease of setup9.48.0
Quality of support9.97.3
Meets requirements9.67.7
NPS94.89795916.731518
Small Business87.5%61.3%
Mid-Market9.4%32.2%
Enterprise3.1%6.5%
Total page views2886,963
Total LLM citations80464,629

EmbedReviews

EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advanced online reputation management software that allows businesses to manage all their online reviews on one dashboard. You can automate the reviews process, manage it, do review monitoring, respond to your customer feedback from one spot, and receive real-time alerts every time there is a new review. No more manual copy-pasting of reviews.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Team Helpfulness
  • Service Quality
  • Customization

Trustpilot

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Pros

  • Ease of Use
  • Reputation Management
  • Review Management
  • Helpful
  • Easy Setup
  • Setup Ease