G2 Vendor Directory

EmbedReviews vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricEmbedReviews

by EmbedSocial

Birdeye

by Birdeye

Overall rating4.94.7
Review count984,288
Ease of use9.69.4
Ease of setup9.49.2
Quality of support9.99.5
Meets requirements9.69.4
NPS94.89795984.183919
Small Business87.5%46.5%
Mid-Market9.4%34.1%
Enterprise3.1%19.4%
Total page views28819,539
Total LLM citations804127,824

EmbedReviews

EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advanced online reputation management software that allows businesses to manage all their online reviews on one dashboard. You can automate the reviews process, manage it, do review monitoring, respond to your customer feedback from one spot, and receive real-time alerts every time there is a new review. No more manual copy-pasting of reviews.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Team Helpfulness
  • Service Quality
  • Customization

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

Pros

  • Ease of Use
  • Helpful
  • Review Management
  • Customer Support
  • Features
  • Reviews