G2 Vendor Directory

ElevenLabs vs. Deepgram

A side-by-side comparison based on G2 review data.

MetricElevenLabs

by Eleven Labs

Deepgram

by Deepgram

Overall rating4.54.6
Review count1,294483
Ease of use9.09.2
Ease of setup9.09.1
Quality of support8.59.0
Meets requirements8.88.9
NPS67.85437673.277662
Small Business88.1%80.5%
Mid-Market8.7%17.0%
Enterprise3.3%2.5%
Total page views12,2592,057
Total LLM citations129,76879,370

ElevenLabs

ElevenLabs is a Voice AI company building the infrastructure for communication and creation with technology. What started as a single human-like voice model has expanded into a full platform spanning speech, music, image, and video, built around three products: ElevenCreative, ElevenAgents, and ElevenAPI. ElevenCreative gives creators and marketers everything they need to generate and edit speech, music, image, and video, all in one browser-based workspace.

Pros

  • Ease of Use
  • Quality
  • Speed
  • Features
  • Easy Setup
  • Natural Voices

Deepgram

Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-native foundational models, accessed via APIs or self-managed software. Start building with $200 in free credits!

Pros

  • Accuracy
  • Speed
  • Ease of Use
  • Quality
  • Real-time Transcription
  • Speech to Text Conversion