EdgeTier vs. IBM Watson Studio

Are you tired of excel sheets, pivot tables, reading transcripts, filling QA forms, building custom dashboards, to find answers to "what is going on in my contact centre"? You've come to the right place. The EdgeTier Conversational Intelligence and Support Platform helps Customer Support teams uncover the missed insights in their support and survey messages, react faster to emerging customer issues, and have the data they need at their fingertips to make decisions, positioning the contact centre as a strategic hub of insights for the entire company.

IBM Watson Studio on IBM Cloud Pak for Data is a leading data science and machine learning solution that helps enterprises accelerate AI-powered digital transformation. It allows businesses to scale trustworthy AI and optimize decisions. Build, run, and manage AI models on any cloud through an automated end-to-end AI lifecycle--simplifying experimentation and deployment, speeding up data exploration and preparation, and improving model development and training. Govern and monitor models to mitigate drift and bias, and manage model risk.