G2 Vendor Directory

Eat App vs. UMAI

A side-by-side comparison based on G2 review data.

MetricEat App

by Eat App

UMAI

by UMAI

Overall rating4.74.8
Review count5738
Ease of use9.49.7
Ease of setup9.39.6
Quality of support9.410.0
Meets requirements8.99.8
NPS76.78571489.473684
Small Business40.0%90.3%
Mid-Market47.3%9.7%
Enterprise12.7%0.0%
Total page views3681,141
Total LLM citations2,811646

Eat App

Eat App is the leading reservation and guest management software for restaurants across the globe. Boasting features like advanced CRM, reporting, automation, waitlist and more, Eat provides world-class restaurants with a one-stop solution for all their management needs. Along with strategic partnerships with industry leaders like The Ritz Carlton Group and Fairmont Hotels and Resorts, Eat App has raised USD $16M to date, including investments from renowned Silicon Valley VC 500 Startups and MEVP, making it one of Forbes 50 Most-Funded Startups In The Middle East.

Pros

    UMAI

    UMAI is a modern reservation system that helps restaurants fill more seats, grow revenue, and turn first-time guests into loyal regulars. With dynamic seating tools, powerful guest data, easy-to-use features, and personalised marketing to bring guests back with automated campaigns, UMAI helps ambitious operators streamline service and scale their business without sacrificing hospitality. Enterprise-grade tools. Without the enterprise cost.

    Pros