G2 Vendor Directory

DoubleTick.io vs. WHATO CRM

A side-by-side comparison based on G2 review data.

MetricDoubleTick.io

by Apport Software Solution Pvt. Ltd.

WHATO CRM

by WHATO

Overall rating4.65.0
Review count13511
Ease of use9.49.9
Ease of setup9.29.9
Quality of support9.59.6
Meets requirements9.29.9
NPS83.076923100
Small Business69.5%100.0%
Mid-Market26.6%0.0%
Enterprise3.9%0.0%
Total page views1,791288
Total LLM citations4,316295

DoubleTick.io

DoubleTick is a comprehensive, mobile-friendly WhatsApp Business API-powered marketing and CRM tool designed to enhance sales efficiency and customer engagement. It enables businesses to automate communication, manage customer interactions, and drive sales growth through the world's most popular messaging platform. With features like a cloud-based team inbox, bulk messaging, chatbots, dynamic cataloging, and real-time analytics, DoubleTick streamlines sales processes and fosters stronger customer relationships.

Pros

  • Customer Support
  • Ease of Use
  • Easy Setup
  • Time-saving
  • Automation
  • Features

WHATO CRM

WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.

Pros