Donna vs. Scratchpad
A side-by-side comparison based on G2 review data.
| Metric | Donna | Scratchpad |
|---|---|---|
| Overall rating | 4.6 | 4.8 |
| Review count | 31 | 1,493 |
| Ease of use | 9.8 | 9.6 |
| Ease of setup | 9.1 | 9.5 |
| Quality of support | 9.2 | 9.7 |
| Meets requirements | 8.9 | 9.3 |
| NPS | 79.310345 | 91.032609 |
| Small Business | 35.5% | 21.2% |
| Mid-Market | 32.3% | 57.9% |
| Enterprise | 32.3% | 20.9% |
| Total page views | 312 | 535 |
| Total LLM citations | 1,115 | 2,284 |
Donna
Donna is the only proactive AI assistant for field sales teams. She captures every sales interaction - both in person and online - without extra effort. Smarter, faster, and always available: On your way to meetings, Donna will give you a personalized brief. Afterward, instead of juggling follow-ups and CRM updates she manages your sales operations: drafting follow-up mails, creating opportunities, preparing quotes and gives guidance and advice.
- Time-saving
- Ease of Use
- Customer Support
- Helpful
- CRM Integration
- Features
Scratchpad
Scratchpad: The AI workspace for sales Remove admin work. Execute flawlessly. Win more deals. Scratchpad is the AI workspace built for sales. It removes admin work for sellers and drives strategy and execution on every deal — automated before and after every call. Sellers use Scratchpad to: - Update Salesforce fields from calls, emails, and notes - Take structured notes tied to opportunities and accounts - Draft follow-ups, business cases, and handoff docs - Review deals, surface risks, and prep for next steps - Qualify pipeline consistently with MEDDIC, SPICED, or custom criteria - The
- Ease of Use
- Helpful
- Salesforce Integration
- Time-saving
- Daily Use
- CRM Integration