Donna vs. Retell AI
A side-by-side comparison based on G2 review data.
| Metric | Donna | Retell AI |
|---|---|---|
| Overall rating | 4.6 | 4.8 |
| Review count | 31 | 2,640 |
| Ease of use | 9.8 | 9.1 |
| Ease of setup | 9.1 | 9.0 |
| Quality of support | 9.2 | 8.6 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 79.310345 | 92.739778 |
| Small Business | 35.5% | 85.9% |
| Mid-Market | 32.3% | 14.1% |
| Enterprise | 32.3% | 0.0% |
| Total page views | 312 | 4,705 |
| Total LLM citations | 1,115 | 68,798 |
Donna
Donna is the only proactive AI assistant for field sales teams. She captures every sales interaction - both in person and online - without extra effort. Smarter, faster, and always available: On your way to meetings, Donna will give you a personalized brief. Afterward, instead of juggling follow-ups and CRM updates she manages your sales operations: drafting follow-up mails, creating opportunities, preparing quotes and gives guidance and advice.
- Time-saving
- Ease of Use
- Customer Support
- Helpful
- CRM Integration
- Features
Retell AI
Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person.
- Ease of Use
- Helpful
- User Interface
- Integrations
- Simple
- Easy Integrations