G2 Vendor Directory

Donna vs. Retell AI

A side-by-side comparison based on G2 review data.

MetricDonna

by Donna

Retell AI

by Retell AI

Overall rating4.64.8
Review count312,640
Ease of use9.89.1
Ease of setup9.19.0
Quality of support9.28.6
Meets requirements8.99.2
NPS79.31034592.739778
Small Business35.5%85.9%
Mid-Market32.3%14.1%
Enterprise32.3%0.0%
Total page views3124,705
Total LLM citations1,11568,798

Donna

Donna is the only proactive AI assistant for field sales teams. She captures every sales interaction - both in person and online - without extra effort. Smarter, faster, and always available: On your way to meetings, Donna will give you a personalized brief. Afterward, instead of juggling follow-ups and CRM updates she manages your sales operations: drafting follow-up mails, creating opportunities, preparing quotes and gives guidance and advice.

Pros

  • Time-saving
  • Ease of Use
  • Customer Support
  • Helpful
  • CRM Integration
  • Features

Retell AI

Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person.

Pros

  • Ease of Use
  • Helpful
  • User Interface
  • Integrations
  • Simple
  • Easy Integrations