Donna vs. Gong
A side-by-side comparison based on G2 review data.
| Metric | Donna | Gong |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 31 | 6,779 |
| Ease of use | 9.8 | 9.4 |
| Ease of setup | 9.1 | 9.2 |
| Quality of support | 9.2 | 9.3 |
| Meets requirements | 8.9 | 9.5 |
| NPS | 79.310345 | 86.562642 |
| Small Business | 35.5% | 13.3% |
| Mid-Market | 32.3% | 68.9% |
| Enterprise | 32.3% | 17.8% |
| Total page views | 312 | 10,947 |
| Total LLM citations | 1,115 | 68,651 |
Donna
Donna is the only proactive AI assistant for field sales teams. She captures every sales interaction - both in person and online - without extra effort. Smarter, faster, and always available: On your way to meetings, Donna will give you a personalized brief. Afterward, instead of juggling follow-ups and CRM updates she manages your sales operations: drafting follow-up mails, creating opportunities, preparing quotes and gives guidance and advice.
- Time-saving
- Ease of Use
- Customer Support
- Helpful
- CRM Integration
- Features
Gong
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000—including LinkedIn, Shopify, Slack, Twilio, Zillow, and Morningstar—companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less
- Helpful
- Ease of Use
- Call Recording
- AI Summary
- Accuracy
- Time-saving