Donna vs. Close
A side-by-side comparison based on G2 review data.
| Metric | Donna | Close |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 31 | 2,124 |
| Ease of use | 9.8 | 9.4 |
| Ease of setup | 9.1 | 9.2 |
| Quality of support | 9.2 | 9.4 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 79.310345 | 83.365019 |
| Small Business | 35.5% | 79.4% |
| Mid-Market | 32.3% | 19.9% |
| Enterprise | 32.3% | 0.7% |
| Total page views | 312 | 5,266 |
| Total LLM citations | 1,115 | 39,467 |
Donna
Donna is the only proactive AI assistant for field sales teams. She captures every sales interaction - both in person and online - without extra effort. Smarter, faster, and always available: On your way to meetings, Donna will give you a personalized brief. Afterward, instead of juggling follow-ups and CRM updates she manages your sales operations: drafting follow-up mails, creating opportunities, preparing quotes and gives guidance and advice.
- Time-saving
- Ease of Use
- Customer Support
- Helpful
- CRM Integration
- Features
Close
Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.
- Ease of Use
- Helpful
- Features
- Simple
- Intuitive
- Efficiency