G2 Vendor Directory

Donna vs. Close

A side-by-side comparison based on G2 review data.

MetricDonna

by Donna

Close

by Close

Overall rating4.64.7
Review count312,124
Ease of use9.89.4
Ease of setup9.19.2
Quality of support9.29.4
Meets requirements8.99.2
NPS79.31034583.365019
Small Business35.5%79.4%
Mid-Market32.3%19.9%
Enterprise32.3%0.7%
Total page views3125,266
Total LLM citations1,11539,467

Donna

Donna is the only proactive AI assistant for field sales teams. She captures every sales interaction - both in person and online - without extra effort. Smarter, faster, and always available: On your way to meetings, Donna will give you a personalized brief. Afterward, instead of juggling follow-ups and CRM updates she manages your sales operations: drafting follow-up mails, creating opportunities, preparing quotes and gives guidance and advice.

Pros

  • Time-saving
  • Ease of Use
  • Customer Support
  • Helpful
  • CRM Integration
  • Features

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Efficiency