G2 Vendor Directory

Doctible vs. Luma Health

A side-by-side comparison based on G2 review data.

MetricDoctible

by PracticeTek

Luma Health

by Luma Health

Overall rating4.54.8
Review count1884
Ease of use9.79.5
Ease of setup9.89.1
Quality of support9.79.6
Meets requirements9.19.6
NPS72.22222288.888889
Small Business83.3%38.1%
Mid-Market16.7%56.0%
Enterprise0.0%6.0%
Total page views183568
Total LLM citations7865,924

Doctible

In the world of healthcare software, it’s the special tools and features that set the best apart from the rest. So, what sets Doctible apart? Doctible is a top choice among healthcare providers for its intuitive patient engagement platform that helps attract new patients and keep them engaged throughout treatment. Doctible’s software features stand out with tools for online reputation management, website management, 2-way texting, reminders, traffic alerts, the smart scheduler, digital forms, patient recall, campaigns, virtual waiting room, and more.

Pros

  • Tracking
  • Ease of Use
  • Patient Communication

Luma Health

Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients.

Pros

  • Ease of Use
  • Texting Feature
  • Texting Communication
  • Messaging Management
  • Customer Communication
  • Patient Communication