G2 Vendor Directory

Dialer360 vs. Feedbear

A side-by-side comparison based on G2 review data.

MetricDialer360

by Dialer360

Feedbear

by Feedbear

Overall rating4.44.8
Review count1522
Ease of use9.49.9
Ease of setup9.69.8
Quality of support8.79.4
Meets requirements9.29.4
NPS66.66666786.363636
Small Business26.7%95.5%
Mid-Market66.7%0.0%
Enterprise6.7%4.5%
Total page views3826
Total LLM citations2061

Dialer360

Dialer360 is call center software which provides inbound, outbound and blended services on high voltage and low cost for call centers.

Pros

    Feedbear

    The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package. Complete the entire feedback loop with one, simple tool. Replace that messy Trello board or support inbox and engage your customers. 1. Collect feedback - Combine multiple sources of feedback into one place - Keep entries organized with boards and tags - Avoid duplicate requests, utilize voting - Uncover important details in the discussion 2.

    Pros

    • Customer Feedback
    • Implementation Ease
    • Flexibility
    • Customer Focus
    • Customization