G2 Vendor Directory

DialedIn vs. Close

A side-by-side comparison based on G2 review data.

MetricDialedIn

by ChaseData

Close

by Close

Overall rating4.74.7
Review count2902,124
Ease of use9.79.4
Ease of setup9.49.2
Quality of support9.59.4
Meets requirements9.59.2
NPS76.3066283.365019
Small Business52.1%79.4%
Mid-Market44.4%19.9%
Enterprise3.5%0.7%
Total page views7625,266
Total LLM citations1,36939,467

DialedIn

DialedIn is a powerful and easy-to-use contact center software designed to give you the flexibility to run smarter, more effective campaigns. Rated #1 for Quality of Support, Ease of Admin, Performance Evaluation, Call Monitoring and Whisper Coaching. With multiple dialing modes, you can optimize each campaign for speed, regulatory alignment, or agent experience. DialedIn makes it easy to shift strategies across teams and adjust in real time - without changing systems. That level of flexibility keeps your contact center agile and your campaigns performing at their peak.

Pros

  • Ease of Use
  • Efficiency
  • Helpful
  • Time-saving
  • Easy Setup
  • Dialing Features

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Efficiency