G2 Vendor Directory

Dial - Phone Numbers for AI Agents vs. 360Dialog

A side-by-side comparison based on G2 review data.

MetricDial - Phone Numbers for AI Agents

by Dial

360Dialog

by 360Dialog

Overall rating4.84.7
Review count12147
Ease of use9.89.3
Ease of setup9.49.2
Quality of support9.89.7
Meets requirements8.99.5
NPS83.33333384.285714
Small Business91.7%79.9%
Mid-Market8.3%19.4%
Enterprise0.0%0.7%
Total page views1121,939
Total LLM citations3634,482

Dial - Phone Numbers for AI Agents

Dial gives AI agents their own communication identity. Through a single REST API or MCP tool, agents can provision real US, Canadian, and international phone numbers and immediately send and receive SMS, WhatsApp messages, and voice calls - no carrier setup, no separate integrations for each channel. Dial is built for the agentic era, where AI agents increasingly need to act on behalf of users: signing up for services, completing 2FA/OTP verification, placing outbound calls with a local caller ID, and handling inbound communication across every channel.

Pros

    360Dialog

    360Dialog is an Official Meta Solution Partner providing WhatsApp Business API infrastructure, a partner platform for ISVs and resellers, and managed campaign services. Trusted by 1,000+ partners and 100,000+ businesses worldwide. WhatsApp Business API Direct API access for developers and businesses integrating WhatsApp into their own systems. Transparent flat-fee pricing with no markup on Meta messaging fees.

    Pros

    • Ease of Use
    • Easy Integrations
    • User Interface
    • Features
    • Customer Support