G2 Vendor Directory

Devolutions Remote Desktop Manager vs. Cisco Webex Support

A side-by-side comparison based on G2 review data.

MetricDevolutions Remote Desktop Manager

by Devolutions

Cisco Webex Support

by Cisco

Overall rating4.74.2
Review count19944
Ease of use9.18.9
Ease of setup9.18.8
Quality of support9.19.0
Meets requirements9.48.8
NPS84.10256445.238095
Small Business42.6%29.5%
Mid-Market40.6%25.0%
Enterprise16.8%45.5%
Total page views538105
Total LLM citations7,352115

Devolutions Remote Desktop Manager

Devolutions Remote Desktop Manager (RDM) is a remote connection management solution that helps IT professionals centralize, organize, and secure their remote connections, credentials, and access tools from a single platform. It belongs to the remote connection management and remote desktop software category and is built for system administrators, IT teams, managed service providers, and other technical users who manage many systems, protocols, and credentials across distributed environments.

Pros

  • Mobile Compatibility
  • Remote Access
  • Password Management
  • Easy Access
  • Integrations
  • Cross-Platform

Cisco Webex Support

Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services.

Pros

  • Ease of Use
  • Mobile Compatibility
  • Remote Support
  • Remote Control
  • Intuitive