G2 Vendor Directory

DERDACK Enterprise Alert vs. New Relic

A side-by-side comparison based on G2 review data.

MetricDERDACK Enterprise Alert

by Derdack

New Relic

by New Relic

Overall rating4.84.4
Review count49584
Ease of use9.28.6
Ease of setup9.08.9
Quality of support9.78.8
Meets requirements9.49.1
NPS93.61702159.753954
Small Business10.6%27.5%
Mid-Market27.7%43.1%
Enterprise61.7%29.4%
Total page views991,950
Total LLM citations10725,177

DERDACK Enterprise Alert

DERDACK Enterprise Alert® is enterprise-class alert notification and mobile response software. Unique in the market, it is designed for on-premises and private cloud installation. It increases agility and responsiveness of operations teams in manufacturing, utilities, IT services, transport and logistics. Enterprise Alert fully automates targeted alerting processes and provides for a faster, more reliable and effective response to incidents threatening the continuity of services and operations. This is in particular importance for 24/7 operated mission-critical systems and IT.

Pros

  • Customer Support
  • Alerting System
  • Ease of Use
  • Insights
  • Support
  • Easy Integrations

New Relic

New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.

Pros

  • Ease of Use
  • Real-time Monitoring
  • Monitoring
  • Insights
  • Analytics
  • User Interface