G2 Vendor Directory

Syncly vs. TheySaid

A side-by-side comparison based on G2 review data.

MetricSyncly

by Deep BlueDot

TheySaid

by Theysaid inc.

Overall rating4.94.8
Review count1592
Ease of use9.19.5
Ease of setup9.29.7
Quality of support10.09.6
Meets requirements9.59.4
NPS93.33333389.130435
Small Business53.3%55.4%
Mid-Market46.7%33.7%
Enterprise0.0%10.9%
Total page views130669
Total LLM citations170808

Syncly

Syncly is a customer feedback analytics and social listening platform that helps product, CX, support, and marketing teams centralize and analyze customer feedback from support tickets, product reviews, and social media to improve customer experience and inform decisions. Syncly consolidates feedback from multiple touchpoints into a single workspace so teams can understand what customers are experiencing across the full journey, rather than reviewing each channel in isolation.

Pros

  • Customer Insights
  • Insights Generation
  • Easy Integrations
  • Customer Support
  • Ease of Use
  • Customizability

TheySaid

TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.

Pros

  • Ease
  • Simple
  • Ease of Use
  • AI Integration
  • Insights Generation
  • Efficiency