Syncly vs. Survicate
A side-by-side comparison based on G2 review data.
| Metric | Syncly | Survicate |
|---|---|---|
| Overall rating | 4.9 | 4.6 |
| Review count | 15 | 215 |
| Ease of use | 9.1 | 9.4 |
| Ease of setup | 9.2 | 9.2 |
| Quality of support | 10.0 | 9.5 |
| Meets requirements | 9.5 | 9.1 |
| NPS | 93.333333 | 79.802956 |
| Small Business | 53.3% | 45.5% |
| Mid-Market | 46.7% | 40.8% |
| Enterprise | 0.0% | 13.7% |
| Total page views | 130 | 759 |
| Total LLM citations | 170 | 5,852 |
Syncly
Syncly is a customer feedback analytics and social listening platform that helps product, CX, support, and marketing teams centralize and analyze customer feedback from support tickets, product reviews, and social media to improve customer experience and inform decisions. Syncly consolidates feedback from multiple touchpoints into a single workspace so teams can understand what customers are experiencing across the full journey, rather than reviewing each channel in isolation.
- Customer Insights
- Insights Generation
- Easy Integrations
- Customer Support
- Ease of Use
- Customizability
Survicate
Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 45+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further.
- Ease of Use
- Survey Management
- Customer Support
- Easy Integrations
- Integrations
- Customer Feedback