Syncly vs. SurveyMonkey
A side-by-side comparison based on G2 review data.
| Metric | Syncly | SurveyMonkey |
|---|---|---|
| Overall rating | 4.9 | 4.4 |
| Review count | 15 | 24,043 |
| Ease of use | 9.1 | 9.3 |
| Ease of setup | 9.2 | 9.1 |
| Quality of support | 10.0 | 8.8 |
| Meets requirements | 9.5 | 9.1 |
| NPS | 93.333333 | 58.566124 |
| Small Business | 53.3% | 36.8% |
| Mid-Market | 46.7% | 34.3% |
| Enterprise | 0.0% | 28.9% |
| Total page views | 130 | 8,375 |
| Total LLM citations | 170 | 20,551 |
Syncly
Syncly is a customer feedback analytics and social listening platform that helps product, CX, support, and marketing teams centralize and analyze customer feedback from support tickets, product reviews, and social media to improve customer experience and inform decisions. Syncly consolidates feedback from multiple touchpoints into a single workspace so teams can understand what customers are experiencing across the full journey, rather than reviewing each channel in isolation.
- Customer Insights
- Insights Generation
- Easy Integrations
- Customer Support
- Ease of Use
- Customizability
SurveyMonkey
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.
- Ease of Use
- Ease of Creation
- Intuitive
- Simple
- Helpful
- Easy Setup