G2 Vendor Directory

Syncly vs. ReviewTrackers

A side-by-side comparison based on G2 review data.

MetricSyncly

by Deep BlueDot

ReviewTrackers

by PG Forsta

Overall rating4.94.6
Review count15161
Ease of use9.19.5
Ease of setup9.29.4
Quality of support10.09.7
Meets requirements9.59.2
NPS93.33333379.375
Small Business53.3%35.4%
Mid-Market46.7%44.1%
Enterprise0.0%20.5%
Total page views130315
Total LLM citations1706,432

Syncly

Syncly is a customer feedback analytics and social listening platform that helps product, CX, support, and marketing teams centralize and analyze customer feedback from support tickets, product reviews, and social media to improve customer experience and inform decisions. Syncly consolidates feedback from multiple touchpoints into a single workspace so teams can understand what customers are experiencing across the full journey, rather than reviewing each channel in isolation.

Pros

  • Customer Insights
  • Insights Generation
  • Easy Integrations
  • Customer Support
  • Ease of Use
  • Customizability

ReviewTrackers

The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acquisition and retention strategies and ultimately grow your bottom line. ReviewTrackers empowers 175,000+ business locations to understand their customers better through advanced review management, local search, customer feedback and business insight/operations technology.

Pros